Below you will find answers to the questions we are asked most often about ordering, delivery, choosing the right size and using our products. Can’t find your question? Call us on +31 (0)523 291440 or email info@ive-international.com.
Prices are shown including 21% VAT, with the price excluding VAT below. EU business customers with a valid VAT number order under the VAT reverse charge. Customers in the United Kingdom buy excluding VAT.
Enter your valid VAT number at checkout. We will then apply the reverse charge to your order.
Yes. Rental companies, resellers and dealers receive volume discounts: the more you order, the lower the unit price. Feel free to request a quote.
Yes. Use Request a quote to put together a quote for the products and quantities you need.
You can order online from almost anywhere in Europe, including the United Kingdom, Switzerland and Norway. For the Middle East and Africa, we arrange delivery with you on request. See all countries and delivery times on Delivery in Europe and EMEA.
1–2 working days in the Netherlands, 2–3 working days in Belgium, Luxembourg and Germany and 2–8 working days in other EU countries, depending on the country. To the United Kingdom, Switzerland and Norway, 4–8 working days plus customs clearance. We often deliver within a week.
Within the EU, shipping is free on orders of € 1,000 or more. For smaller orders, you will see the shipping costs at checkout. Free shipping does not apply to the United Kingdom, Switzerland and Norway.
Yes. We deliver on working days to both the EU and the UK. We take care of the export documents and the EORI number. Import duties and UK VAT are paid by the recipient on delivery (DAP).
The tyre size is shown on the sidewall of the tyre. You can also enter the make and model of your machine in our Size finder. Not sure? Send us the machine type and we will determine the right set.
Heavy Duty TireSocks® have an extra layer of fabric and a reinforcing patch over the seam. As a result, they typically last twice as long as the standard version.
Not sure? Request free product advice.
No. TireSocks® are designed for indoor use.
Typically 2 weeks to 2 months, depending on the type of machine and the working conditions. To extend their life:
TireSocks® have a durable, water-repellent top layer.
Yes. We have a dealer programme for rental and trading companies, with dealer margins, volume discounts and marketing and product support. Find out more at Become a dealer.
Yes. Rental companies receive a free fleet analysis without obligation. Based on that, we advise which products are worth reselling to your customers.
Yes. You can cancel your order up to 30 days after receipt, after which you have a further 14 days to return the product, with all accessories and as far as possible in its original condition and packaging. Read the full terms in our returns policy.
We are available Monday to Friday from 9:00 to 17:30 (CET), by phone in English, Dutch and German.